Secrets of the documentation abyss
Posted by CrisRogers in Documentation, tags: artifact, deliverable, Documentation, process, project, wasteWhy are most documents created for projects never reviewed after approval?
Once upon a time, I was consulting for a company in Florida who was implementing controls in their systems. The management was insistent that every step of the process be documented to the letter. As the project manager, I began to carry these requests out with the project team I was working for. In almost every case, the employees of this firm were vehement in their opposition to the formal documents I was requesting.
I began thinking – why is the management of many companies enamored with documentation but the working masses so resistant to the idea? There is an obvious answer – Read the rest of this entry »

Entries (RSS)